CHELSEA WANJIKU KIBUE
Beauty Advisor • Client Consultation • Retail Sales
Jacksonville, FL | Chelsea@chelseasproducts.com | chelseasproducts.com | IG @chelseasproducts | TikTok @chelseasproducts0 | Available part time, weekends and evenings
Summary
Trained beauty professional and boutique owner with six years of hands on experience in client consultation, product recommendation and retail sales, having served 300+ clients since 2020. Skilled at matching customers to the right skincare, makeup and hair products through needs discovery rather than pressure, including sensitive private consultations for clients experiencing medical hair loss. Warm, dependable and fast on a busy floor. Seeking a part time beauty advisor role.
Core Skills
- Consultation: needs discovery, shade and tone matching, skin type assessment, product education, upselling and cross selling, client follow up and retention
- Beauty: skincare, makeup application, hair and wig styling, texture and density matching, fragrance, ingredient and product knowledge
- Retail: POS and payment handling, order management, inventory control, merchandising, returns and exchanges, opening and closing
- Other: social media content and product demos, training new team members, teamwork in fast paced environments, English and Swahili
Experience
Founder and Lead Beauty Advisor2020 to Present
Chelsea's ProductsJacksonville, FL
- Run an independent beauty and hair business end to end: sourcing, merchandising, consultation, sale and follow up.
- Served 300+ clients since 2020, consulting one on one to match wigs, extensions and beauty products to face shape, skin tone, lifestyle and budget.
- Lead private consultations for clients experiencing medical hair loss, requiring discretion, patience and emotional care.
- Handle payments, order tracking, inventory and returns with full accuracy from checkout to delivery.
- Produce product photography and video demonstrations that drive product discovery and repeat purchases.
Beauty and Lifestyle Content Creator2020 to Present
Skincare, Makeup, Hair and FashionOnline
- Create beauty content with on camera product demonstrations for an audience of 1,000+ followers across Instagram and TikTok.
- Partner with brands on gifted and affiliate campaigns.
- Answer follower product questions daily, the same consultative work a retail floor runs on.
Restaurant Team Member2019 to 2020
Safari InnKenya
- Delivered attentive service in a high volume dining room during peak hours.
- Trained and supported new team members on service standards.
- Resolved guest requests calmly and quickly in a fast paced environment.
Education and Training
- Professional Beauty Training, Beauty by Jesse, Kenya
- Bachelor of Business Management, University of Eldoret, Kenya