Last updated: May 2026
Chelsea's Products ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
Information we collect
We may collect the following information when you interact with us:
- Contact information: name, phone number, email address, and shipping address when you place an order or reach out
- SMS/text conversations: messages you send to (877) 268-1158, which may be processed by an AI assistant
- Order information: products purchased, payment details (processed securely by third-party payment providers), and order history
- Usage data: anonymized site analytics (pages visited, general location, device type) to help us improve the website
How we use your information
- To process and fulfill your orders
- To respond to your questions and provide customer support
- To send order confirmations and shipping updates
- To improve our products, services, and website
- To comply with legal obligations
We do not sell your personal information to third parties.
SMS messaging
When you text (877) 268-1158, your messages may be processed by an AI assistant powered by OpenAI on behalf of Chelsea's Products. Standard message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance.
Cookies & analytics
Our website uses basic analytics to understand traffic patterns. We do not use advertising cookies or track you across other websites.
Data security
We take reasonable measures to protect your personal information. Payment information is handled entirely by secure third-party processors, we never store your credit card details.
Your rights
You may request to access, correct, or delete your personal information at any time by emailing chelsea@virtualworks.ai or texting us at (877) 268-1158.
Contact us
Questions about this policy? Reach us at chelsea@virtualworks.ai or text (877) 268-1158.