Last updated: May 2026
Chelsea's Products ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
Information we collect
We may collect the following information when you interact with us:
- Contact information: name, phone number, email address, and shipping address when you place an order or reach out
- Chat conversations: messages you send through the chat on this site, which may be processed by an AI assistant
- Order information: products purchased, payment details (processed securely by third-party payment providers), and order history
- Usage data: anonymized site analytics (pages visited, general location, device type) to help us improve the website
How we use your information
- To process and fulfill your orders
- To respond to your questions and provide customer support
- To send order confirmations and shipping updates
- To improve our products, services, and website
- To comply with legal obligations
We do not sell your personal information to third parties.
Messaging and chat
Our text messaging service was discontinued on August 26, 2026, and the number that served it is no longer in service. When you use the chat on this site, your messages may be processed by an AI assistant on behalf of Chelsea's Products, and Chelsea reads them. You can stop at any time by closing the chat, and you can ask us to delete your conversation by emailing chelsea@chelseasproducts.com.
Cookies & analytics
Our website uses basic analytics to understand traffic patterns. We do not use advertising cookies or track you across other websites.
Data security
We take reasonable measures to protect your personal information. Payment information is handled entirely by secure third-party processors, and we never store your credit card details.
Your rights
You may request to access, correct, or delete your personal information at any time by emailing chelsea@chelseasproducts.com or messaging us in the site chat.
Contact us
Questions about this policy? Reach us at chelsea@chelseasproducts.com or chat with us.