Ordering & shipping
Text us at (877) 268-1158 or browse our online shop. Our AI concierge is available 24/7 to help you find the right style.
Yes, free shipping on all US orders. No minimum. Orders ship within 1 to 2 business days and arrive in 3 to 7 business days.
Currently we ship within the United States only. If you're outside the US, text us and we'll see what we can do.
Yes. All orders ship in plain, unbranded packaging, nothing on the outside indicates what's inside. Especially important for our medical clients.
Due to the personal nature of hair products, all sales are final. However, if there's any defect or issue, text us within 7 days of receiving your order and we'll make it right.
Products & wigs
We carry human hair lace fronts, premium synthetic wigs, short and long styles, curly, straight, and everything in between. We also offer fully custom wigs built to your specifications.
Human hair wigs look and feel the most natural, can be heat-styled, colored, and last years with proper care. Premium synthetics are more affordable, hold their style well, and need less maintenance, but typically can't be heat-styled.
Most wigs have adjustable straps that fit most head sizes. For custom orders, Chelsea takes detailed measurements. Text us at (877) 268-1158 and we'll walk you through it.
Custom wigs
Text or book a consultation to start. We discuss your desired length, color, texture, cap size, and budget. Once approved, custom wigs take 2 to 4 weeks. See the full process →
Custom pricing depends on hair type, length, and complexity. Text us for a free quote, most custom pieces start at $350+. We give you an exact number before you commit to anything.
Of course. Browse our gallery or follow @chelseasproducts on Instagram for transformations every day.
Medical hair loss
Yes, absolutely. Chelsea has experience working with women through medical hair loss and understands how personal this is. We offer compassionate, private consultations. Learn more about our medical care →
Yes, many insurance plans cover cranial prostheses (medical wigs) for alopecia or cancer treatment. They're typically HSA / FSA eligible with a prescription. We provide all documentation needed for claims. See our insurance info →
Yes. Your first medical wig consultation is always free, no commitment, no pressure. Come in, ask questions, get information. We move at your pace.
Still have questions?
Text Chelsea directly. Fastest response, real answers.